Are your customer-facing employees able to appropriately and effectively serve people with disability?
Are your teams equipped with the skills they need to assist your most vulnerable customers?
Designed in collaboration with Australia's largest provider of disability employment services, APM, and other external SMEs
Contextualised for interacting with customers with disability
Addresses the challenges when interacting with disabilities considered to be visible and those considered to be not visible
Uses MCI Solution’s 4L Instructional Design Methodology to ensure depth and rigour in learning disability awareness.
Digital assets are SCORM compliant, so can be uploaded onto Learning Management Systems (LMS) or Learning Experience Platforms (LXP)
Tested for WCAG 2.1 AA accessibility
Available for computer and tablet
Learners do not need to be experts in different mental disorders to complete the scenarios. Rather, they are required to use observation skills and to practice following clear behavioural guidelines.
We're different to be betterWe're at the forefront of defining and using innovative unique training methods.
Award-winningWe set industry standards, others seem to agree. We've won 25 awards over the past 9 years.
Worth your trustWe know business and education. Count on us just like the many ASX companies who have trusted us to train their staff for over 10 years.
AccreditedOur qualifications are nationally recognised by Government and have influenced businesses nationally.
BespokeWe tailor our training to target your company's specific learning and development needs.
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